What is Vapor4Life’s return policy?
We are committed to providing quality products.
Starter kits: If you are a new Vapor4Life customer, we provide a 100% money back guarantee and paid return shipping for all Vapor4Life-made kits.
Hardware: All hardware (batteries, chargers, adapters) in like-new condition without signs of misuse may be returned within 30 days for refund or exchange. Shipping charges are not refunded.
Vape Mods: Mods can be returned within 15 days for your original payment method minus a 20% restocking fee (as long as there are no damages, etc...) or store credit for the device (if bought online, shipping will not be refunded). Exchanges through warranty at V4L (if we can replicate the same item) is also 15 days.
NOTE: A Return Merchandise Authorization number (RMA) must be obtained from our customer service department. Packages without an RMA number will be returned to sender. You can arrange refunds and exchanges by filling out a support ticket or calling us at 847.944.8200 Monday - Friday, 9 am - 6 pm CST. Due to the nature of these items, Vapor4Life will not issue refunds or exchange for e liquids, blank cartomizers, or pre-filled cartomizers.}