Don't you usually get a store credit coupon?? I am missing one pack of blanks and it says "-1" on my shipping slip and the item is circled... in the past I've always received an email with store credit (which I really don't like at all).
I really wish they'd just taken the 30 seconds to call and ask if I'd rather substitute an item. I'd rather take another color of carts than be shorted. :(