When I place an order I get an auto-generated email saying the order has been Processed. I later get an email saying the order has been Completed.
Am I right in assuming that Completed means posted?
If so, is the Completed email always sent the day the order is posted?
And if so, why is it now taking a week from order to posting?
Looking back over past orders, I see that I used to get the Completed email on average 3 days after I ordered (which is reasonable, especially as I live outside the US and so my orders aren't placed within business hours, and sometimes on weekends). But lately it's been stretching out. In January sales I placed two orders, the 2nd 4 days after the first, and they shipped together, 6 days after the 1st one.
This time there wasn't a sale on, and I got the completion email 7 days after the order was placed. Given that it takes another 13 days (on average) before the order reaches me, that's quite a wait.
What's happening there? Do Vapor4Life need more staff? I can think of a few people who might be interested, if there was a staff discount