Not here again today I rang CS this morning (Aus time) and Gabe said that until 30 days had passed they couldn't do anything much...so I wait some more
I ended up topping up my tank with menthol - which at least mixed fine with Smilin Special Menthol OK - so have that going - but of course still need another manual batt to last the whole day/night. Have filled a blank with Peacemaker Peppermint (topping it up regularly) on my passthrough - so am making what I have work and last as long as I can. Hope I don't end up having to wait a full 30 days and then have to have it all resent and wait all over again.
Keeping fingers and toes crossed, thumbs pressed (from the German) and buttocks pressed (from the Swahili).
Hope, Margie, you are having better luck.