E-cigarettes are a fairly new invention. Most people have many questions when ordering their first e-cigarette. The sections below will answer the most commonly asked questions for new users. Any other questions may be answered with a support ticket, live chat, Facebook, Twitter, or via phone (847-239-5374).

Vaping Vocabulary- Some common terms used in the vaping world.

Choosing Nicotine Strength- A general guideline of what most people choose.

Difference in Battery Types and Sizes-  Explains the many different V4L battery types and sizes. 

Battery Charging Options- Explains the many different  ways to charge a V4L battery.

WOW Vapor Cartomizers Vs. CoolCart Cartomizers- Explains the difference between the two distinctive types of V4L cartomizers.

Which Starter Kit is Right For You?- Determine which kit will best suit your needs.

Ultimate Ultimatum Quick Start Guide- A break down of every item in the Ultimate Ultimatum Kit and provides information on many V4L products.

Frequently Asked Questions- Includes information on customer service, ordering, returns, shipping, cartomizers and juices, and batteries.