Welcome to Vapor4Life's new
VIV Rewards Points Program!
Because every customer should feel like a
Very Important Vapor, or "VIV"
- Redeem points for FREE vaping supplies!
- New ways to earn Points will be announced regularaly
- Get great discounts AND VIV Rewards Points!
- FREE to join! All current customers are already member!
Terms and Conditions
The VIV Rewards Points Program is a loyalty program offered by Vapor4Life™ to its customers (referred to as "Program"). These terms and conditions form the agreement between each customer that participates in the Program (referred to as a "Member") and Vapor4Life. Vapor4Life can be contacted at 4100 Commercial Ave., Northbrook, IL 60062; (847) 944-8200.
By participating in the Program, Members agree to the terms and conditions, rules, regulations, policies, and procedures of the Program. Each Member is responsible for remaining knowledgeable about the Program terms and conditions. Vapor4Life reserves the right to disqualify Members who have violated any of the Program terms and conditions. Vapor4Life reserves the right to change the terms or conditions of the Program or terminate the Program at any time without prior written notice. Communications about and any changes to the Program, will be posted at www.vapor4life.com/reward-points.
The Program is open to persons at least 18 years of age. Program membership is only available to individuals. Program membership will not be available to corporations, businesses, charities, partnerships, enterprises, or any other entity, unless written approval is received in advance from Vapor4Life, in its sole discretion. Member is responsible and liable for any tax consequences which may result from Member's participation in the Program.
Membership in the Program is automatic upon creating an account at www.vapor4life.com, or by making purchases in The Smokeless Lounge™ and no initial purchase is required. The Program enables Members to earn Points on purchases or behaviors and redeem Points on certain future purchases at www.vapor4life.com and The Smokeless Lounge. From time to time, special Program offers will be made that may not be available either online or in-store.
Reward Points Exchange Rates
Points have no fixed value, may not be redeemed for cash, and are not transferable to any other individual or entity. Any transfer or attempt to transfer Member's Points shall result in automatic cancellation of membership and revocation of Member's Points. Any fraudulent or unauthorized use of the membership is strictly prohibited, and may result in termination or disqualification from the Program. The value of Points is determined by an exchange rate of both currency spent on products to points, and an exchange rate of points earned to currency for spending on future purchases. All dollar amounts are rounded down to the nearest whole dollar amount. For example, if the amount to be transferred from dollars to points is between $1.01 and $1.99, the amount counts as $1.
Except as specifically proved otherwise, Points are awarded on purchases and for other behaviors as determined by Vapor4Life. Vapor4Life reserves the right to add or delete products and/or behaviors eligible for Points, restrict the frequency of logging activity or apply Point maximums to any activity at any time, at its sole discretion, without prior notice by posting such notice to www.vapor4life.com/reward-points. Points will not be earned in a transaction where store credit is used and Points cannot be earned on purchases of gift certificates. Points are not accrued when using store credit to pay for purchases. Vapor4Life reserves the right to add or delete items eligible for Points issuance at any time, at its sole discretion, without notice. All Points will appear on the Member's account promptly after purchase. Vapor4Life reserves the right to limit Points awarded with respect to any offer or promotion. On a return and/or exchange the Points will be deducted from the Member's account that was used for the original purchase. Points accrued cannot be used within 48 hours of earning them. Additionally, purchases where Points have been earned and used, cannot be cancelled without incurring a service charge and monetary reimbursement to Vapor4Life.
When redeeming Points in-store or over the phone, Member must notify the customer service representative before the purchase transaction is completed. Member may choose to either redeem earned Points or continue saving Points to use on future purchases; except that accrued points in excess of $100 must be applied towards their purchase. If Member elects to redeem earned Points, the value of the Points in terms of currency, will be deducted from the total price of the Member's purchase. Members can redeem Points at checkout. If enough Points have been accumulated to redeem online.
Members will have the option of using Points as one of the payment methods. The option to use Points, as well as the balance and the monetary equivalent this balance, will be shown in the Payment Method area of the checkout. If Points are redeemed online, the Points will be deducted from the total price (excluding shipping and tax) of Member's purchase at checkout. Points can be redeemed in conjunction with other payment methods such as credit cards and gift certificates. Points must be used before any promotions or discounts are applied. Points must be used before shipping and sales tax. Combining Points from multiple customer accounts is prohibited.
Vapor4Life may, at any time and without notice, change, eliminate, or terminate the Point earning and redemption procedures and offerings. Upon redemption, the Points will immediately be deducted from Member's account. Once Points are redeemed, Points cannot be credited back to Member's account. When returning items paid with store credit, the store credit will be refunded to Member in the form of store credit. The sale or barter of Points, or any other award or benefit (other than by Vapor4Life) is expressly prohibited. Any Points, award or benefit transferred, assigned, or sold in violation of the terms and conditions will be confiscated and membership in the Program may be terminated. Points expire on a rolling 90-day basis based on the date of your last order. Points are capped at a minimum value required for redemption. Points are capped at the maximum value of points which can be accrued. After earning $100 worth of Points, Points must be redeemed before more can be accrued.
Managing Reward Points
Members can view and manage their Points through their Customer Account. From the account Members will be able to view their total Points (and currency equivalent), minimum needed to redeem, whether they have reached the maximum Points limit and a cumulative history of Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for information purposes. The history will also show the comprehensive informational messages regarding Points, including expiration notifications.
Reward Points Expiration
Points expire 90 days after they are earned. Members can sign up to receive email notifications each time their balance changes when they either earn, redeem or lose Points, as well as Points expiration notifications. This option is found in the Reward Points section of the My Account area.
Vapor4Life will protect the privacy of Member information in accordance with company privacy policies. The VIV Rewards Program is protected by copyright as a collective work and/or compilation, pursuant to U.S. and Puerto Rico copyright laws, international conventions, and other copyright laws. Company names, logos, and trademarks may not be used by anyone in any manner without the prior written consent of Vapor4Life.