30 Day Full Money Back Guarantee

Hardware may be returned within 30 days for a refund or exchange provided these items are in like-new condition and show no sign of misuse. Shipping charges will not be refunded. A Return Merchandise Authorization number (RMA) must be obtained by contacting Customer Service. Any packages without an RMA number will be returned to the sender. Refunds/exchanges can be arranged in one of the following ways:

1) Fill out a support ticket and request an RMA number.

2) Call us at (844-827-3454) VAPE-4-LIFE and request an RMA number.

 *Mods, refillables and 18650 batteries are excluded from 30 day money back guarantee

90 Day Warranty

All hardware excluding “Clearance Items” is supported by a 90 Day Warranty. In all cases, the defective item must be returned within 20 days of receiving an RMA for return, or your account may be charged for the full cost of the replacement(s). We reserve the right to inspect all returned merchandise to ensure the item has not been damaged due to misuse. Warranty is void if hardware is used with chargers not sold by Vapor4Life. To obtain an RMA number, please do one of the following:

1) Fill out a support ticket and request an RMA number.

2) Call us at (844-827-3454) VAPE-4-LIFE and request an RMA number.

  *Mods, refillables and 18650 batteries are excluded from 90 day warranty

Mod Return Policy

Mods which are broken or not functioning properly upon receipt by customer may be exchanged for a replacement within 15 days of purchase provided that the item is in like new condition and shows no signs of misuse or tampering upon inspection of the returned merchandise. Replacements are shipped out to the customer after the original non functioning item has been received and inspected.

If a customer is not satisfied with a properly functioning mod for any reason, the mod can be exchanged for store credit or refunded less a 20% restocking fee provided that the mod is in like new condition in full working order and shows no sign of misuse or tampering upon inspection. Exchanges and refunds are only processed after the original purchased item has been received and inspected. Shipping charges are not refunded.

Refunds/exchanges can be arranged in one of the following ways:

1) Fill out a support ticket and request an RMA number.

2) Call us at (844-827-3454) VAPE-4-LIFE and request an RMA number.

E-Liquid & Refillables

Due to the nature of these items, we will not issue refunds or accept exchanges/returns for e Liquid or any type of cartomizer including blank, pre-filled or tank cartomizers, Smileomizers, tanks, or EGO Mega Carts.

Return Shipping Charges are NOT our responsibility.

Customers MUST provide their order number to make any claim.