General Questions
What is Vapor4Life?
Vapor4Life is a one stop shop for smokers looking for the best alternative to cigarettes. We have the products you want at affordable prices. We will provide you with the information and customer service you need to find a vaping device that is perfect for you.
Why should I choose Vapor4Life?
Nobody understands what a smoker is looking for in an e-cigarette better than us. We treat our customers like family and we are here to help you on every step of your vaping journey. Our founder knows vaping inside and out, dedicating resources and research into the development of his own vapor cigarettes. His pursuit of an authentic vaping experience paid off and you can feel it with every puff.
Is vaping a better alternative than smoking?
We think vaping is a smarter way to smoke, and our customer testimonials back this up. Many people switch from smoking to vaping not out of necessity but because vaping is simply much more enjoyable. Vapor cigarettes are designed to give you an authentic experience, complete with throat hit and the satisfying exhale. But with vaping there is no ash, smoke or lingering cigarette smell. We feel there is a perfect vaping device for every adult smoker.
How do I start vaping?
There are vape starter kits that make it easy and give you everything you need and want in an ecig. We have e-cigarettes with no-hassle prefilled cartridges and convenient prefilled vape pods that require no bottle to refill. You can even try disposable ecigs. This technology has come a long way and they are a viable option for everyday use. We promise we will keep you smilin'.
Where can I purchase Vapor4Life products?
Our signature products are available at Vapor4life.com and at our brick and mortar location in Northbrook, Illinois. This includes our prefilled cartridges, the Vapor Zeus, Vapor Titan, all of their accessories, and our proprietary WOW and Premium ejuice lines.
How can I get Vapor4Life promo codes and discounts?
Subscribe now to take advantage of our frequent promotions, sales and product discounts.
Where can I use electronic cigarettes?
E-cigarette laws and regulations vary greatly in the US, but most locales treat e-cigarettes like tobacco. If you are new to vaping, we recommend reading our Guide to Basic Vaping Etiquette. Inconsiderate vaping reflects poorly on vapers and results in additional restrictions.
When is customer service available?
Customer satisfaction is our priority. We promise a quick response and fair resolution to any product related issues you encounter. If you have any questions on our products or vaping, we would be delighted to assist you. Our customer service department can be reached at 847-944-8200 and is available Monday-Friday from 9:00 am to 6:00 pm CST. You can also reach us via email at [email protected]. We will respond within 24 hours during the work week.
Ordering and Shipping Questions
What is Vapor4Life’s return policy?
We appreciate your business at Vapor4Life, and believe you will be completely satisfied with your shopping experience. We understand that there are situations where customers need to return or replace an item they purchased. We invite you to review our return policy here.
When will my order arrive?
We have same day shipping on all orders placed by 4pm CST. Our standard shipping method is USPS Priority and most orders will arrive within 3 business days. Many Midwest addresses are serviced within just one day with this postal option. As an expedited option we offer FedEx 2Day® shipping, which we ship the day the order is placed.
Do you ship international orders?
Yep, we ship pretty much anywhere. Shipping on all international orders is charged by weight. For Canada, we ship orders via USPS Priority International, and for the rest of the world we use USPS First Class International or USPS Priority International. Please allow 2-4 weeks for delivery. Vapor4Life cannot be held responsible for customs or delivery issues within your home country.
What happens if I live outside the U.S. and my package gets stuck in customs?
For international orders, we strongly recommend familiarizing yourself with any local laws, fees and regulations that apply to electronic cigarettes and e-juices. Once an order is stuck in customs, we have no control over its eventual release and cannot reship the order until it is returned to us.
E Cigarette Questions
How do e cigarettes work?
An e cigarette does not burn tobacco or produce smoke. An e-cigarette relies on a heating element that converts ejuice into vapor. There is no burning, ashes, smoke or cigarette smell.
How can I get bigger hits from my Vapor Titan?
For a detailed explanation, check out our feature article: Getting a Perfect Puff From a Prefilled Cart. The short answer is that there are two types of cartridges for use with a Vapor Titan. The Wow-Low Resistance Cartridges heat up more quickly and provide a much bigger hit than the Premium Cool Resistance Carts. You can also upgrade to a Vapor Zeus Variable Voltage Manual, and we recommend setting the dial at 4.2v.
I hear a crackling noise when I use my e cigarette. Is that normal?
Our founder worked hard to make the Vapor Zeus e cigarette recreate every single sensation of smoking, from the look, the velvet touch and the taste, the soft, chewable tip...right down to that crackle you hear when you take a drag, but most of all, the experience. We’ve even made our Vapor Zeus with an automatic switch so you don’t have to press any buttons. We make vaping way better than smoking.
What does "mAh" refer to?
When you are shopping for e cig batteries, you might notice the abbreviation "mAh." This is short for "milli-ampere hour" and refers to the amount of energy a battery puts forth in an hour. A fully charged 1300 mAh battery, for instance, may last up to 13 hours before it runs out of power.
Why is the light on my battery flashing?
A flashing light means it’s time to charge your battery. Most of our Vapor Zeus batteries have a pass-thru feature, so you can vape ‘em while they’re charging them at your computer or in your car.
What is the difference between automatic and manual batteries?
There are no primer puffs needed for our batteries. Manual batteries work by pushing a button. Automatic batteries can simply be inhaled just like a traditional cigarette. We invented our Dual Mode Vapor Zeus to give you the best of both worlds. The choice is up to you.
Which battery should I use with pre-filled cartomizers?
If you’re using
prefilled e cig cartridges, you should use one of our Vapor Titan or Vapor Zeus Variable Voltage Manual set at 4.2v. They are designed for the Vapor Titan but the more powerful Variable Voltage Vapor Zeus gives you control of the power settings and has the same "threading" which is 808. For an explanation on battery compatibility check out our blog that explains the difference between 510 and 808 threading.
Questions About Vape Mods and Pods
What’s the difference between a vape mod and an e cigarette?
E cigarettes were designed to give you the sensation and satisfaction of smoking an actual cigarette. E-cigarettes have a tight draw and throat hit. This is called mouth to lung vaping. Vape Mods generate more vapor. They usually offer adjustable airflow and are ideal for direct to lung vaping. The difference between mouth to lung and direct to lung vaping is great enough that the device you choose should be based on your vaping preference.
E-cigarettes are smaller, more discrete, burn less juice, generate less vapor and require a smaller battery. Many are button free and they work great with higher nicotine ejuices. Vape mods are bulkier than most cigalikes. They require more battery power and are easier to customize. This customization comes at a price of convenience. They usually have multiple coil options to choose from, and generally go through e-juice at a much faster rate.
What is resistance/ohm in vaping?
In vaping, "ohms" refers to the amount of resistance in your atomizer or coil. High resistance coils heat slower and burn less ejuice. Higher resistance coils also use less battery power per puff. They are preferred for stronger ejuices and nic salts. Low resistance coils heat up faster and generate more vapor. The tradeoff is more ejuice used and more drain on the battery.
What is sub-ohm vaping?
Sub-ohm vaping is a style of vaping that uses an atomizer with coils that have a resistance of less than 1 ohm. This style of vaping works best with ejuices that are 60 to 70 percent VG. Every ejuice we sell lists the PG/VG ratio underneath to help you make an informed decision. Subohm vaping generates huge cloud and is ideal for direct to lung vaping. Subohm vapers usually prefer lower nicotine levels because the amount of vapor and ejuice consumed is far greater. Nic salts have such a high nicotine level that most manufacturers recommend not using this type of liquid in subohm devices.
Do I need a different nicotine level with my mod?
If you’re using vaping as an alternative to smoking, we strongly recommend starting with our vapor cigarettes and a nicotine level that matches the type of cigarettes you smoked. You may find that you require a lower nicotine level if you're using a vape mod.
What is a Vape Pod?
There are two kinds of vape pods, refillable and prefilled. Prefilled vape pods are quite similar to prefilled cartridges. You simply snap them into place and vape. The primary differences are aesthetic and the use of nic salts in vape pods. Refillable vape pods are an economic alternative to prefilled pods. You have a much wider selection of ejuices. Our feature on the Top Ten Juul Alternatives compares some of the best refillable pods on the market and examines vape pod technology in greater detail. The difference between a pod and vape mod may seem blurry. As a rule of thumb, vape pods are smaller devices and user higher resistance coils. Tanks generally screw on to a standardized post, while pods snap into place.
Questions About E-Juice
What is in the e-liquids?
Everything you need to know about e-liquids can be found on our E-Juice page. To summarize, four simple ingredients make up our e juices: food-grade flavoring, propylene glycol (PG), vegetable glycerin (VG), and nicotine. The ratio of PG to VG actually has a huge impact on what device an ejuice works best with. Vape mods work better with high VG juices. Vape pods and e-cigarettes like the Vapor Zeus were designed to work with a higher PG level. The nicotine in ejuice comes in two forms, there is regular nicotine and nicotine salts. Regular nicotine is the classic form of nicotine that has been used for years, and nic salts are a more recent innovation that allows for higher nicotine levels. All of our liquids come in several nicotine strengths, and are also available without nicotine. VG-only juices are available if you are sensitive to propylene glycol or have related issues.
What PG/VG ratio should I choose?
Check out our blog on understanding PG/VG ratios for a closer examination of this important topic. The short answer is that the propylene glycol (PG) to vegetable glycerin (VG) ratio in an ejuice has a tremendous impact on your vaping experience. High PG ejuices, like our Wow and Premium ejuices, are designed for mouth to lung vaping and high resistance coils. A high PG ejuice works best with vape pods, e-cigarettes like the Vapor Zeus and in mods with high resistance coils. High VG e-liquids are ideal for subohm devices and are formulated to create massive clouds. We sell VG-only e liquid for customers who are sensitive or have an issue with propylene glycol.
What is Nicotine Salt?
Nicotine salt is another form of nicotine used in e-juices. Nic salts have a lower pH and this allows nic salt vape juice to have a higher nicotine content. If you use a vape mod, chances are you have no need for nic salts. The same is true if you are using low nicotine e-juice. Nic salt is a viable option if you are using a vape pod. Everything you need to know about nic salt is covered in our deep-dive: What is Salt Nic?
What nicotine level should I start with?
There are two factors to consider. The first is how much you smoked, and the second is what type of vaping device you use. A subohm box mod burns far more ejuice, creates far larger vape clouds and is generally used with lower nicotine levels, usually 3 to 6 mg/ml or 0.3-0.6%. An e-cigarette, Vapor Zeus or vape pod style device generates far less vapor, i.e. burns less juice. This greater efficiency is made possible because they work well with higher nicotine levels. Our Wow and Premium E-Juices have 7 nicotine levels ranging from 0 to 3.6%. Nic Salts have can have even higher levels of nicotine. Check out our feature on E-Cigarette nicotine levels for more information.